Showing posts with label Lowongan Kerja. Show all posts
7.22.2023
Contract - Universal Banker (Jakarta) - Resident
Posted by
Gone Asia,
on
July 22, 2023
Citibank N.A.,Indonesia (Citi Indonesia) adalah kantor cabang dari Citibank N.A., anak perusahaan yang dimiliki secara penuh oleh Citigroup, Inc., yang berasal dari New York, Amerika Serikat. Citi adalah mitra perbankan terkemuka untuk lembaga dengan kebutuhan lintas batas, pemimpin global dalam manajemen kekayaan serta layanan perbankan personal di Amerika Serikat. Citi menjalankan bisnisnya di hampir 160 negara dan yurisdiksi, menyediakan beragam produk dan layanan keuangan bagi perusahaan, pemerintah, investor, lembaga, dan individu.
Di Indonesia, Citi telah berdiri sejak 1968 dan merupakan salah satu bank berjaringan internasional terbesar di negara ini. Citi mengoperasikan 9 cabang di enam kota besar – Jakarta, Bandung, Surabaya, Semarang, Medan, dan Denpasar. Di Indonesia, Citi memiliki jaringan distribusi korporasi sekitar 776 lokasi di 38 provinsi. Citibank N.A., Indonesia tersambung dalam jaringan ATM Bersama dengan lebih dari 77.000 terminal ATM yang tersebar di berbagai lokasi di seluruh wilayah Indonesia.
Di Indonesia, Citi telah berdiri sejak 1968 dan merupakan salah satu bank berjaringan internasional terbesar di negara ini. Citi mengoperasikan 9 cabang di enam kota besar – Jakarta, Bandung, Surabaya, Semarang, Medan, dan Denpasar. Di Indonesia, Citi memiliki jaringan distribusi korporasi sekitar 776 lokasi di 38 provinsi. Citibank N.A., Indonesia tersambung dalam jaringan ATM Bersama dengan lebih dari 77.000 terminal ATM yang tersebar di berbagai lokasi di seluruh wilayah Indonesia.
Responsibilities:
- Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
- Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products
- Provide advice and product information to Citi clients as appropriate, outlining features and benefits
- Identify cross-selling opportunities to sell other products
- Achieve or exceed decided sales targets
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Previous relevant Field Sales experience preferred
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated experience in sales
- Influencing and relationship management skills
- Exhibit the ability to identify and recognize customer needs
- High School degree or equivalent
Apply:
https://jobs.citi.com/job/jakarta/contract-universal-banker-jakarta-resident/287/51932653952
7.10.2023
Director of Event Management Westin Hotels & Resorts Nusa Penida, Bali, Indonesia
Posted by
Gone Asia,
on
July 10, 2023
Hotel Westin adalah salah satu produk hotel yang berada dibawah naungan perusahaan perhotelan Starwood Hotels & Resorts dari Amerika Serikat. Westin memiliki 215 hotel di 39 negara dan sebagian besar, yaitu sebanyak 105 hotel berada di Amerika Serikat. Hotel Westin dikenal dengan produk Heavenly Bed® dan Heavenly Bath® yang tidak hanya ada di setiap hotel tetapi dijual juga di situs webnya. Selain itu, pada 2008 Westin bekerja sama dengan SuperFoods Partners LLC menyajikan menu SuperFoods Rx™. SuperFoods Rx™ memadukan beberapa bahan makanan sehingga nutrisi dari menu tersebut dapat dimaksimalkan. Konsep tersebut dikenal dengan "sinergi makanan".
JOB SUMMARY
Responsible for the management of Special Events. Leads, implements, and maintains a management philosophy in alignment with company standards The position has overall responsibility for ensuring the proper execution of special events as well as achieving profitability, event planner and employee satisfaction and the financial performance of special events.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
- Managing Special Events Operations and Budgets
- Researches and analyzes new products, pricing and services of competition.
- Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
- Ensures the property is apprised of all groups that will impact property operations.
- Ensures special event space and corresponding heart of the house areas are cleaned and maintained.
- Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
- Leads the execution of brand service initiatives in event management areas.
- Develops an event management strategy that is aligned with the company’s business strategy and leads its execution.
- Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards.
- Holds event management team accountable for desired service behaviors related to product and service delivery.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
- Assists in execution of departmental goals in game plans.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Managing Profitability
- Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
- Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
- Creates and achieves the Special Events’ annual operating budget.
- Works with all areas in Special Events division to establish content and pricing.
- Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
- Consults with customers in order to determine objectives and requirements for events.
- Reviews customer feedback data to identify service failures and provide guidance on problem resolution.
- Works with Human Resources to ensure compliance with all applicable laws and regulations.
- Reviews property specific event operations annually and makes appropriate adjustments.
- Reviews staffing levels to ensure that guest service and operational needs are met.
- Communicates and ensures departmental and property emergency procedures are executed when necessary.
- Ensures that regular, ongoing communication is happening in all areas of event.
- Provides performance feedback using company feedback process.
https://jobs.marriott.com/corporate/jobs/23109153?lang=en-us&utm_medium=jobboard&utm_source=LinkedInOrganic
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
7.09.2023
Datacenter Engineering Senior Architect – APAC (South East Asia) Microsoft Indonesia (Jarak Jauh)
Posted by
Gone Asia,
on
July 09, 2023
Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Datacenter Engineering (DCE) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
The successful candidate will be able to drive the design of all aspects of the Data Centre infrastructure effectively and efficiently during design stages and address any design-related issues that arise during construction for all Microsoft datacenters/co-location facilities in the APAC region.
The successful Candidate will work with internal/external stakeholders, and partner on standards, requirements, and materials as specified; Lead design workgroups for multiple, concurrent capital projects from design through to construction. This individual will be tasked to manage architectural issues, decisions and risks, drive initiatives to improve the efficiency and quality to scale with the growth of Microsoft. As a critical thinker, the successful candidate will critically evaluate options for projects; and relative operational impacts, deployment, and implementation challenges associated with design deployment for both Microsoft Owned facilities and Lease sites; technical lead on architectural requirements from site selection, design, through to construction, and other duties as assigned.
This Architect Subject Matter Expert (SME) will work closely with the project team to provide technical design review and leadership, and coordinated design direction for architectural elements for data center projects, permitting requirements, construction, site selection, due diligence, and master planning. The Architect SME will work on multiple projects and collaborate with key Microsoft stakeholders, as well as external Architect/Engineer consultants and contractors that specialize in datacenter builds to ensure that Microsoft’s data center technical design standards and quality are met.
Candidate will have data centre / or mission critical project and construction experience, competent building regulation knowledge, architectural design standards for data centers, and team leadership skills. This position requires a collaborative architect who can demonstrate technical expertise combined with the ability to effectively communicate results of technical design reviews and direction to our Architect/Engineer partners for multiple and concurrent data center projects.
Basic Qualifications
The successful Candidate will work with internal/external stakeholders, and partner on standards, requirements, and materials as specified; Lead design workgroups for multiple, concurrent capital projects from design through to construction. This individual will be tasked to manage architectural issues, decisions and risks, drive initiatives to improve the efficiency and quality to scale with the growth of Microsoft. As a critical thinker, the successful candidate will critically evaluate options for projects; and relative operational impacts, deployment, and implementation challenges associated with design deployment for both Microsoft Owned facilities and Lease sites; technical lead on architectural requirements from site selection, design, through to construction, and other duties as assigned.
This Architect Subject Matter Expert (SME) will work closely with the project team to provide technical design review and leadership, and coordinated design direction for architectural elements for data center projects, permitting requirements, construction, site selection, due diligence, and master planning. The Architect SME will work on multiple projects and collaborate with key Microsoft stakeholders, as well as external Architect/Engineer consultants and contractors that specialize in datacenter builds to ensure that Microsoft’s data center technical design standards and quality are met.
Candidate will have data centre / or mission critical project and construction experience, competent building regulation knowledge, architectural design standards for data centers, and team leadership skills. This position requires a collaborative architect who can demonstrate technical expertise combined with the ability to effectively communicate results of technical design reviews and direction to our Architect/Engineer partners for multiple and concurrent data center projects.
- Provide data center architectural design reviews (Specifications, Drawings, details, Schedules, etc) within CAD and/or Revit drawings and direction to Architect/Engineer firms during design and construction stages .
- Technically competent in building regulation knowledge
- Highly organized and able to oversee concurrent projects and focus under pressure.
- Structured thinking and logic with very strong analytical skills.
- Strong customer service focus, with the ability to communicate with highly technical management teams.
- Creative approach to problem solving and ability to think out of the box.
- Collaboration with Global Technical Governance team, Global Strategy teams and DCE Operations Team to utilize Base of Design documentation to create and/or oversee the creation of the datacenter designs from basis of design (BOD) to issue for constructions (IFC) and through the Construction Administration phase of datacenter until handover for new DC project build-outs, leases, special projects and / or network upgrades.
- Collaboration with internal & external customers, and support the delivery of multiple, concurrent, complete Datacenter design solutions aligned with the scopes, schedules and budgets of the projects with a focus on architecture.
- Partner directly with cross organizational teams such as engineering design teams, delivery teams, operations teams, contractors, and suppliers.
- Provide guidance to staff augmentation Architect/Engineers.
- Remote site support for construction teams.
- Site visits (in person or virtual as needed) to review all stages of the construction and ensure quality is being maintained.
Basic Qualifications
- Bachelor’s degree in Architecture
- Registered Professional Architect in APAC region with min 5yrs of post qualification experience.
- Minimum of 5 years’ experience in architecture discipline leading mission-critical infrastructure / data centre projects
- Knowledge of building codes and regulations, safety standards, and industry standards
- Experience in navigating in CAD, Revit, Sketchup, Bluebeam and BIM software for drawing review and relative design phase conceptual tasks
- Strong written and verbal communication skills, attention to detail and maintain high quality standards
- Ability to lead external Architect/Engineer teams in advanced engineering and operational processes and procedures as they relate to large datacenter environments
- Ability to lead multiple projects of varying timelines while managing project expectations
- Minimum of 5 years’ experience in due diligence for greenfield, brownfield, retrofit and expansion of large-scale facilities
- Ability to perform business case analysis to justify technical decisions
- Experience working in high critical environment projects (healthcare, enterprise, large retail, mission-critical, healthcare, government etc.)
- Ability to prepare and present using MS Outlook, Word, PowerPoint, and Excel including effective reporting/presentations of project information
- Able to travel domestically and internationally.
- Familiarity with Data Centre design, construction, greenfield and brownfield site development requirements.
- Experience and working knowledge planning and permitting in the South East Asia region
- Action-oriented with a passion for getting things done quickly, efficiently, and effectively.
- Ability to balance varying responsibilities that span rhythm of business, communications, executive management, and culture.
#COICareers
Apply here
https://jobs.careers.microsoft.com/global/en/job/1579763/Datacenter-Engineering-Senior-Architect-%E2%80%93-APAC-(South-East-Asia)
Critical Environment Technician Microsoft Jakarta, Jakarta Raya, Indonesia
Posted by
Gone Asia,
on
July 09, 2023
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together.
Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.
As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
- Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
- Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
- Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
- Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
- Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
- Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems), correct procedures.
- Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
- Provides consultation to lower-level colleagues in troubleshooting systems and problems.
- Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements.
- Embody our culture and values
Qualifications
Required Qualifications:Bachelor Degree or equivalent
- 5+ years mission critical services work/applied learning experience (e.g., high availability assembly / manufacturing / critical infrastructure environments such as datacenters, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)or equivalent experience.
- To promote health and safety in the workplace, employees are subject to required health related screenings, such as hearing testing, which includes both baseline testing and annual retests.
- Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- 7+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as datacenters, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)OR, Associate degree or technical trade certification (e.g., military, trade school), or higher-equivalent education)
- Proficient in written and oral English communication to support regional and global teams.
Apply here
https://jobs.careers.microsoft.com/global/en/job/1561187/Critical-Environment-Technician
Territory Sales - Convergence Maros Sulawesi Selatan
Posted by
Gone Asia,
on
July 09, 2023
PT XL Axiata Tbk (XL Axiata), sebelumnya dikenal sebagai PT Excelcomindo Pratama Tbk., adalah penyedia layanan seluler paling agresif dan inovatif di Indonesia. Perusahaan ini merupakan bagian dari Axiata Group, grup telco terkemuka yang memiliki 9 provider telco yang berada di 9 negara di Asia.
XL menyediakan layanan telekomunikasi nirkabel, leased line dan layanan korporat, yang mencakup layanan Internet Service Provider (ISP) dan Voice over Internet Protocol (VoIP). Selain itu, ia menyediakan layanan jaringan Global System for Mobile Communications (GSM), suara, data, generasi ketiga (3G) dan layanan telekomunikasi seluler bernilai tambah lainnya. Perseroan juga menyediakan layanan yang memungkinkan pelanggannya untuk membeli isi ulang voucher elektronik di semua pusat dan outletnya, anjungan tunai mandiri (ATM) dari berbagai bank besar dan melalui pusat panggilannya. Anak perusahaannya yang bergerak di bidang keuangan antara lain Excel Phoneloan 818 B.V., GSM One (L) Limited, GSM Two (L) Limited dan Excelcomindo Finance Company B.V.
Description
To perform sales activities of Home Business in regional to ensure the achievement of business target
Soft Skill
Addressing Customer Needs
Collaboration
Conversation Journey
Customer Interaction
Knowledge of Customers
Managing Multiple Priorities
Networking
Problem Management
Sales & Distribution
Training Programs Management
Understanding Customer Needs
Business Acumen
Strategic Thinking
Negotiation & Coalition Building
Technical Skills
Innovation and Agility
Customer Focus / Customer Centric
Influencing & Relating
Building Effective Teams
Emotional intelligence
Description
To perform sales activities of Home Business in regional to ensure the achievement of business target
Soft Skill
Addressing Customer Needs
Collaboration
Conversation Journey
Customer Interaction
Knowledge of Customers
Managing Multiple Priorities
Networking
Problem Management
Sales & Distribution
Training Programs Management
Understanding Customer Needs
Business Acumen
Strategic Thinking
Negotiation & Coalition Building
Technical Skills
Innovation and Agility
Customer Focus / Customer Centric
Influencing & Relating
Building Effective Teams
Emotional intelligence
Leadership
Education
S1 (Strata 1) in Sales or Management
Certifications
Industry Experience
Computer and Technology
Sales & Distribution
Telecommunication
Media and News
Main Responsibilities
Digital Marketing Strategy
Territory Sales
Competencies
Acting with Integrity
Building Effective Teams
Business Savvy
Customer Focus / Customer Centric
Emotional Intelligence
Influencing and Relating
Innovation and Agility
Planning and Delivery
Strategic Thinking Testing
Visionary Leadership
Years of Experience
3-5 Years
Employment Status: Contract (C)
Apply
https://careers.xlaxiata.co.id/job/Territory-Sales-Convergence/940888810/
Education
S1 (Strata 1) in Sales or Management
Certifications
Industry Experience
Computer and Technology
Sales & Distribution
Telecommunication
Media and News
Main Responsibilities
Digital Marketing Strategy
Territory Sales
Competencies
Acting with Integrity
Building Effective Teams
Business Savvy
Customer Focus / Customer Centric
Emotional Intelligence
Influencing and Relating
Innovation and Agility
Planning and Delivery
Strategic Thinking Testing
Visionary Leadership
Years of Experience
3-5 Years
Employment Status: Contract (C)
Apply
https://careers.xlaxiata.co.id/job/Territory-Sales-Convergence/940888810/
6.11.2023
Sales Representative Machine PT Trakindo Utama Balikpapan
Posted by
Gone Asia,
on
June 11, 2023
PT Trakindo Utama (Trakindo) is the world-class heavy equipment solution provider of Caterpillar machines and engines in Indonesia. Trakindo was founded in 1970 by AHK Hamami and has been an authorized distributor for Caterpillar since 1971.
Supported by world-class facilities and an extensive network of over 60 branches around the country, Trakindo delivers quality services to customers in the mining, construction, forestry, agriculture, oil and gas, marine and power generation industries.
Committed to delivering excellence and enabling progression towards success, Trakindo is Advancing You Forward.
PT Trakindo Utama Official Account:
http://bit.ly/FB-Trakindo-Utama
Online Store: http://www.trakindo.co.id/en/parts/cat-parts
Job Descriptions
Location: Balikpapan
Status: Contract
Requirements:
Supported by world-class facilities and an extensive network of over 60 branches around the country, Trakindo delivers quality services to customers in the mining, construction, forestry, agriculture, oil and gas, marine and power generation industries.
Committed to delivering excellence and enabling progression towards success, Trakindo is Advancing You Forward.
PT Trakindo Utama Official Account:
http://bit.ly/FB-Trakindo-Utama
Online Store: http://www.trakindo.co.id/en/parts/cat-parts
Job Descriptions
Location: Balikpapan
Status: Contract
Requirements:
- Male
- Minimum Diploma III graduates from reputable university
- Have sales passion, commission and target oriented
- Willingness to mobile across area (have driving license A).
- Minimum 3 years experience in sales (heavy equipment / automotive)
Job Responsibilties :
- Responsible for rebuilt trust and relation with customer, approach them and re introduce Trakindo as a services company and provider solution. Approach customer thru explore customer need and want also Prime product offering.
- Responsible for evaluating and managing sales lead and opportunity until stage 4 in pipeline/ sales funnel, maintenance and buying habits, and sales target per customer to ensure All sales leads and opportunities are captured and create quotation.
- Responsible for handling customer complaint, identify customer problems, forward the problem to related party (technician, engineer, etc.), present at customer premises during problem shooting or product delivery.
- Responsible for maintaining prospect customers, conduct research on customer business, visit the customer, conduct presentation about product selling.
- Responsible for identifying customer needs and opportunity for value added to customer, negotiate sales term, conduct selling process.
- Responsible for receiving PO, send invoice to the customer, confirm delivery and manage AR Collection.
- Responsible for creating plan for customer calls, get support from other resources if needed and schedule the calls.
- Responsible for informing customer about down payment requirements and receive down payment, if needed.
- Responsible for negotiating with the customer to agree on final solution, price and terms and conditions of the transaction.
- Responsible for creating customer quote based on agreed solution, estimated delivery time and approved price.
Sales Rep, Industrial, Machinist, Sales, Manufacturing, Automotive
Apply Disini:
https://careers.trakindo.co.id/job/Sales-Representative-Machine/938698110/
Apply Disini:
https://careers.trakindo.co.id/job/Sales-Representative-Machine/938698110/
Lowongan Kerja Analyst Event Planner PT Trakindo Utama Samarinda, Kalimantan Timur, Indonesia
Posted by
Gone Asia,
on
June 11, 2023
PT Trakindo Utama (Trakindo) is the world-class heavy equipment solution provider of Caterpillar machines and engines in Indonesia. Trakindo was founded in 1970 by AHK Hamami and has been an authorized distributor for Caterpillar since 1971. Supported by world-class facilities and an extensive network of over 60 branches around the country, Trakindo delivers quality services to customers in the mining, construction, forestry, agriculture, oil and gas, marine and power generation industries.
PT Trakindo Utama
Official Account: http://bit.ly/FB-Trakindo-Utama
Online Store: http://www.trakindo.co.id/en/parts/cat-parts
Website http://www.trakindo.co.id
Industri Ritel Peralatan Kantor
Job Descriptions
Location: [[Samarinda Site]]
Status: [[Contract/Permanent]]
Job Description
Industri Ritel Peralatan Kantor
Job Descriptions
Location: [[Samarinda Site]]
Status: [[Contract/Permanent]]
Job Description
- Responsible for following up and maintaining Service Ticket for planned event including process to open required Service Order.
- Responsible for providing quotation including supplemental quotation refer to service request and standard job.
- Accountable & responsible for consolidating planned activities (repair, maintenance, and backlog) into single event to ensure asset events are properly handled.
- Accountable & responsible for validating, logging and updating customer data product information into the system to ensure all data gathered are valid and reliable for further analysis and resolutions.
- Accountable & responsible for confirming event schedule (including date, unit availability), reserve and order resources required (such as technician, parts, tools, technical instruction, etc) and communicate to Service team to ensure resources required are available and complete and build awareness and commitment of related parties to the event.
- Responsible for handling consultative session for Service team to confirm planned repair event.
- Responsible for monitoring all events activities (progress & completion).
- Responsible for monitoring performance of plan event accuracy, on time arrival and on time work completion.
- Responsible for forecasting PM part & fluid required (thru AMT interface), monitor fulfillment and advice forecast extension (if required) for CVA Level 2 execution.
- Responsible for creating Ticket, provide Quotation and open Service Order for CVA jobs.
- Responsible for updating Job status in AMT and generate regular Plan Compliance.
Requirements
- Bachelor’s Degree (S1) in Technical/ Mechanical Engineering
- 5 years experience in Service Operation
- Experience in Equipment Management Operations
- Fluent in English
- Familiar with MS Office SAP Trakindo Systems, Caterpillar Systems, AMT/HI
Job Segment:
Mechanical Engineer, SAP, Engineer, ERP, Engineering, Technology
Apply disini:
https://careers.trakindo.co.id/job/Samarinda-Site-Analyst-Event-Planner/933100210/
5.02.2021
Management Trainee - PT Solid Gold Berjangka Palembang, Sumatera Selatan, Indonesia
Posted by
Gone Asia,
on
May 02, 2021
PT Solid Gold merupakan salah satu perusahaan jasa perdagangan alternatif terkemuka yg di regulasi oleh Kementerian Perdagangan, saat ini sedang membuka lowongan kerja untuk penempatan di Kantor Cabang Palembang.
DOMISILI PALEMBANG DIUTAMAKAN
KUALIFIKASI:
1. Pria/Wanita, usia 20- 35thn
2. Pendidikan min D3, S1 Semua Jurusan
3. Untuk yang baru lulus tahun ini (Fresh Graduate) memiliki kesempatan untuk mendaftar apabila sudah memiliki SKL (Surat Keterangan Lulus)
4. Jujur, Disiplin, Bertanggung Jawab, Memiliki Motivasi yang Tinggi, Dapat Bekerja Sama Dengan Team
Silahkan drop CV dan Surat Lamaran ke:
hrd.solidgoldplg@gmail.com
0822-8165-7907 (Dwi)
Job Opportunity International MUN : IMUN Secretariats & IMUN Internship
Posted by
Gone Asia,
on
May 02, 2021
International Model United Nations (IMUN) brings youth together from around the world to learn and share ideas from a diverse set of experiences and backgrounds where the Executive board, International Press and International Delegates consolidate to learn about diplomacy, international relations, and the United Nations.
At IMUN, delegates gain insight into the United Nations and the dynamics of international relations by assuming the roles of UN representatives and members of other international bodies and national cabinets. International MUN is an exciting opportunity to debate issues that confront world leaders, to draft resolutions in response to the global issues and work with others who are equally motivated and passionate about the topics of debate. The longevity and dynamic that only a conference of our size can achieve, makes IMUN one of the preeminent simulation of UN in the world.
Objectives of International MUN :
- Develop deeper knowledge on current global issues and improve critical thinking. Strengthen their diplomacy skills and develop ideas to solve current international problems.
- Improve researching, public speaking, debating, and writing skills, in addition to critical thinking, teamwork, and leadership abilities.
- Differentiate between the parliament and the UN, while distinguishing power struggle from diplomacy.
- Improve international exposure by gaining experiences from delegates across the world.
- Responsibilities, initiative-driven work
- Attractive Bonus scheme for the right talent.
- Excellent opportunities to grow professionally and privately.
- Travel opportunities in many different countries.
- Creative and Results drive working environment.
- Flexible working hours.
- Lots of responsibilities (Multitasking and self-driven tasks) from day one.
- Work with like-minded and outstanding individuals in a diverse multi-national team.
- Flat organization with advisory feedbacks.
Visit and apply here :
https://www.internationalmun.org/Jointeam.html
4.29.2021
Executive Assistant & Business Support - First Abu Dhabi Bank (FAB) Jakarta Raya, Indonesia
Posted by
Gone Asia,
on
April 29, 2021
The UAE’s largest bank and one of the world’s largest and safest financial institutions is growing its global presence. As a result of FAB’s international expansion, we're looking to attract and retain the best talent, from Egypt to Hong Kong, from Sao Paulo to Geneva and everywhere in between. We recognize the difference our people bring to the business and #growstronger together.
Job Title: Executive Assistant & Business Support
Department: Business Support
Location: Jakarta, Indonesia
- The role is responsible for providing executive support to the Chief Representative, Indonesia overseeing facilities management, general office administration, staff travel management and staff expense claims for the Representative office.
- The Executive Assistant serves as the primary point of contact for internal and external parties on all matters pertaining to Representative Office, Indonesia.
- The role also involves planning, organizing and coordinating administrative functions, arranging internal and external meetings and drafting communications for Indonesia Rep office.
- Manage and maintain office environment/assets in good working condition in line with regulatory and company standards.
- Oversee the Administrative function of the company.
Key Qualifications & Experience:
- A recognized degree in Business, Banking, Accounting, Finance or equivalent
- 8-10 years of experience in a similar role, preferably in a financial institution
- PR / Marketing / Communication background would be a plus
- Experience handling complex and highly confidential information
- Experience of interacting with senior management and VIP visitors
- Regional exposure advantage would be a plus
Skills
- Excellent interpersonal, verbal and written communication skills
- Excellent attention to detail and proofing skills
- Strong organizational and time management skills
- Proven ability to handle confidential information with discretion
- Ability to perform in fast-paced environment and stay on top of multiple activities
- Hands on and able to multi-task
- Demonstrate high level of customer service and response
- Highly resourceful team player, independent and able to handle work pressures
- Ability to multi-task and deliver consistent results, and adjust quickly to changing priorities
- Proficient in MS Office applications
- Flexible, collaborative and team oriented
- Ability to manage multiple projects, prioritise workload, initiate projects to create new efficiencies and effectively manage time while meeting deadlines
- Highly motivated and resourceful
- Thrive on challenges in a fast paced environment where quality and speed are of essence
How to apply? create account in Linkedin.com
VP, Financial Analysis - First Abu Dhabi Bank (FAB), Abu Dhabi, United Arab Emirates
Posted by
Gone Asia,
on
April 29, 2021
FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.
To empower its customers and clients to Grow Stronger, FAB is initiating a powerful movement, which goes beyond banking. The Grow Stronger movement represents the bank’s promise to support its stakeholders’ goals and growth ambitions, providing ideas, tools and expertise to help them become stronger, today and in the future. Through a strong, diversified balance sheet, leading efficiency and a solid corporate governance structure in place, FAB is set to drive growth forward.
JOB PURPOSE:
The purpose of the job is to support the analysis function. To create value add analysis based on both internal & external information which highlights ROE accretion/dilutions, peer analysis and overall business performance. And to deliver forward-looking view and insightful recommendations in monthly executive packs and ad hoc MI analytics.
KEY ACCOUNTABILITIES:
Generic Accountability
Job Specific Accountabilities
- Value add analytics to support strategic initiatives and influence business decisions of business leaders through in-depth business insights
Job Specific Accountabilities
- Preparation of business review with insights on financial performance towards better evaluation of business teams in EXCO presentations
- Preparation of analytical reports and presentations for Board of Directors and other senior management meetings by ensuring they are insightful and key strategic themes get highlighted
- Preparation of ad-hoc presentations with analysis based on internal or external data sources that delivers relevant strategic or financial insight for the bank
- Preparation of peer analysis with insights on macro environment, industry trend and peer best practices
- Preparation of top down guidance for annual budgeting and regular forecasting process by applying Group strategic and financial priorities to each area of the business
- Preparation of cost forecasting and saving initiatives by monitoring cost movement and tracking business plans
- Monitor trends of financial performance by creating user friendly MI model
Specific Accountability
- Support Inorganic growth and related analysis as required – specific or general industry analysis
QUALIFICATIONS & EXPERIENCE:
Minimum Qualification
8 years’ relevant experience in the banking sector with strong analytical capability and good tracking record of problem solving and critical thinking
Apply here
- Must have Bachelor’s degree.
- Desirable: Top-tier consulting firm working experience; Chartered Accountant or any other relevant finance degree or diploma.
8 years’ relevant experience in the banking sector with strong analytical capability and good tracking record of problem solving and critical thinking
Apply here
https://careers.bankfab.com/jobs/vp-financial-analysis-618
Career Opportunities: Functional Consultant Analyst - PT. Metrodata Electronics Tbk
Posted by
Gone Asia,
on
April 29, 2021
PT. Metrodata Electronics Tbk, known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX – MTDL) to raise funds for investment and working capital as well to allow public participation in its development and growth.
With more than 40 years of experience in ICT, Metrodata Group has accompanied its customers as they’ve grown their business. Our professional employees continue to develop new innovations and ready to be challenges with the new era. We offer solutions in 8 areas: Cloud Services, Digital Business Platform, Big Data, Security, Business Application, Hybrid IT infrastructure, Consulting & Advisory Services, and Managed services. PT Metrodata Electronics Tbk has also been certified ISO 9001:2015.
As prove, Metrodata Group has received number of awards and recognitions for its accomplishments including Forbes 50 Best of Companies 2020, Investor Award Best Listed Companies 2020: Electronics Sector, Warta Ekonomi Magazine: Living Legend Company - Leading ICT Integrator Company, 2019.
We believes that a solid and customer satisfaction oriented team is the key to achieve ultimate success. To fulfill that commitment, we invite you, highly commitment professional to explore and be part of our team.
- Requisition ID 14921
- Posted 04/21/2021
- Information Technology
- DKI Jakarta
- Staff (Mid - Senior)
Requirement :
Requirement :
- Candidate must possess at least a bachelor Degree, Financials/Accountancy/Industrial Engineering or equivalent, preferable with major : Accounting/Computerized Accounting
- Able to speak and write in English and Bahasa Indonesia
- Working Experience minimum 2 years as Oracle EBS Implementation/Support
- Advanced in Oracle EBS modules ( General Ledger, Receivables, Payables, Asset, Cash Management, Purchasing, Inventory , Order Management)
- Prefered have experinece Fusion Clouds
- Must have strong analytical and statistical skills in analyzing data using Microsoft Excel
- Good communication skills, able to influence, negotiate and conduct presentation with customer
- Willing to Travel to customer site outside Jakarta for certain period
Responsibility :
- Conduct support activities to Oracle E-Business Suite / Oracle Fusion Cloud).
- Achieve Service Level Agreement (each issuing ticket)
- Visit on customer for certain period for problem solving
- Develop proper support document and prepare business presentations
- Working together as a team with other functional and Technical consultant to archive project maintenance timeline and deliverables.
- Website http://www.metrodata.co.id
4.27.2021
People and Culture Officer (TIMIKA) - G4S Papua, Indonesia
Posted by
Gone Asia,
on
April 27, 2021
G4S is the world’s leading global, integrated security company, specialising in the provision of security services and solutions to customers. Our mission is to create material, sustainable value for our customers and shareholders by being the supply partner of choice in all our markets. G4S is quoted on the London Stock Exchange and has a secondary stock exchange listing in Copenhagen. After taking account of the businesses being sold in the year, G4S is active in around 85 countries and has around 533,000 employees. For more information on G4S, visit www.g4s.com.
JOB DESCRIPTION
Recruitment
- Conduct manpower planning and analyze manpower cost
- Monitor and fulfill manpower needs collaborate with Recruitment in Head Office
- Manage and maintain recruitment database and reports
- Provide agreement for new hire
- Manage Induction and evaluation for new hire
- Update staff database
- Talent Sourcing
- Lead panel interview promotion, rotation and demotion
Training & Development
- Prepare the course materials that aligned with course and session outline in order to support the delivery of training and development programs.
- Execute and conduct the delivery of training programs to employees in order to develop employee’s competencies and capabilities.
- Execute regular course and method delivery evaluations and actively seeks for course and method delivery improvement in order to ensure the effectiveness of training sessions.
- Continuously revises lesson plans to ensure course material reflects the organization's ideal state, meet new training requirements and to keep technical information up to date.
Employee Relations & Industrial Relations
- Implement the employee relation program
- Monitor and evaluate employee activities at regional office
- Coordinate the employee engagement at regional office
- Conduct the industrial relation policy at regional office
- Execute and monitor discipline regulation at regional office
- Maintain industrial relation as standard compliance
- Coordinate with P&C ASM, Head of P&C Regional and C&C for any dispute
- Coordinate with P&C ASM, Head of P&C Regional and C&C for labor permission
Qualification :
- Bachelor Degree Management/Law/Psychology
- Possess strong understanding in sourcing and selection process to be able to attract and identify the right talent for the organization.
Possess strong understanding of the security guard technical knowledge, competencies and capability needs to be able to develop relevant course and session outline.
Possess a strong knowledge of local business, employment, and Industrial law and regulation to be able to comply with Indonesian law and regulation and ensure the legal safety of G4S organization.
Possess a strong communication skill to be able to perform regular communication between other members within the organization.
Computer literate (MS Word, Excel, and Power point)
Min. 3 years experience as officer level
Apply in Linkedin.com and search G4S
4.25.2021
Platform and Network Security Specialist - PT Smartfren Telecom Tbk, BSD, Tangerang
Posted by
Gone Asia,
on
April 25, 2021
PT Smartfren Telecom Tbk is one of the leading telecommunication service provider in Indonesia for the retail and corporate segments. Smartfren began operating in Indonesia since 2011. In 2015 Smartfren innovate with the launch of 4G LTE Advanced services in Indonesia as well as a leading 4G operator that has the widest coverage of 4G LTE in Indonesia today. Smartfren proudly presents the New Super 4G Unlimited for Indonesian Millennials! https://www.smartfren.com/id/super-4g-unlimited #GoUnlimited
Requirement
- Required language(s): English
- At least 3 Year(s) of working experience in the related field is required for this position.
- Operating System administrator and security hardening especially *Nix O/S
- Networking and Network security
- Programming or scripting languages (bash, power shell, Python)
- Placement will be in BSD, Tangerang area
Responsibilities
- Conduct security configuration and vulnerability assessment on servers and network devices
- Define firewall rules as network control for new application and assess existing firewall rules
- Provide technical assistance to systems administrators if asked for closure of identified vulnerabilities
- System/Server Hardening
Apply here :
https://www.smartfren.com/connect-with-us/about-us/career-life-at-smartfren/available-roles/job-details/?post=18296
Senior Auditor - PT Smartfren Telecom Tbk, HQ Sabang, Jakarta
Posted by
Gone Asia,
on
April 25, 2021
PT Smartfren Telecom Tbk is one of the leading telecommunication service provider in Indonesia for the retail and corporate segments. Smartfren began operating in Indonesia since 2011. In 2015 Smartfren innovate with the launch of 4G LTE Advanced services in Indonesia as well as a leading 4G operator that has the widest coverage of 4G LTE in Indonesia today. Smartfren proudly presents the New Super 4G Unlimited for Indonesian Millennials! https://www.smartfren.com/id/super-4g-unlimited #GoUnlimited
Requirement
- Candidate must possess at least Bachelor’s Degree in Economics.
- At least 5 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): Accounting, Auditing.
- Maximum Age: 35.
- Specific Skills / Certifications : Certifications: CIA (Certified Internal Auditor), CPA (Certified Public Accountant), and/or CFE (Certified Fraud Examiner) is an advantage.
Responsibilities
Apply via link berikut :
https://www.smartfren.com/connect-with-us/about-us/career-life-at-smartfren/available-roles/job-details/?post=18300
- Perform a risk-based and consultative audit, but not limited to the following:
- Perform review over the company’s controls, which include controls’ design and effectiveness.
- Identify and assess auto and manual controls to provide reasonable assurance that all transactions are valid, properly authorized, and processed completely, accurately, and timely.
- Perform data analysis to obtain reasonable assurance beyond that provided by test of controls.
- Perform compliance testing to determine whether a process/ activity meets some specified standard, including the company’s Policy and Procedures, or other regulations, whenever applicable.
- Document all assessments, including findings and recommendations and report the review results to appropriate authorized personnel.
- Follow-up audit recommendations and practical improvements implemented.
- Carry out ad-hoc appraisals, investigations, or reviews requested by the Management.
Apply via link berikut :
https://www.smartfren.com/connect-with-us/about-us/career-life-at-smartfren/available-roles/job-details/?post=18300
HSES Advisor - McDermott International, Ltd, ID-Riau Islands-Batam
Posted by
Gone Asia,
on
April 25, 2021
McDermott is a premier, fully-integrated provider of engineering and construction solutions to the energy industry. Our customers trust our technology-driven approach to design and build infrastructure solutions to responsibly transport and transform oil and gas into the products the world needs today. From concept to commissioning, our expertise and comprehensive solutions deliver certainty, innovation and added value to energy projects around the world. It is called the “One McDermott Way.” Operating in over 54 countries, McDermott’s locally-focused and globally-integrated resources include approximately 40,000 employees, a diversified fleet of specialty marine construction vessels and fabrication facilities around the world. To learn more, visit www.mcdermott.com.
Job Overview:
Provide supporting role to HSES Supervisors and HSES Coordinator/Manager in the performance of their functions. Monitoring HSES Procedures implemented in the worksite, assisting in incident investigation and reporting and carry out HSES Yard Activity Plan in timely manner and record maintain.
Key Responsibility/Accountability:
Desired/Preferred Qualifications :
Minimum 5 years’ experience in HSES.
Under graduated Degree.
Company Overview:
McDermott is a premier, fully-integrated provider of technology, engineering and construction solutions to the energy industry. For more than a century, customers have trusted McDermott to design and build end-to-end infrastructure and technology solutions—from the wellhead to the storage tank—to transport and transform oil and gas into the products the world needs today.
Key Responsibility/Accountability:
- Understand company philosophy and policy regarding Occupational Health, Safety and Environment.
- Have a sound knowledge of Indonesia Statutory safety requirements.
- Thorough knowledge of the HSEMS and report on its implementation.
- Provide input for the HSES procedures update.
- Develop a working relationship with all employees with the aim of obtaining understanding on both sided of yard management requirements, this to include keeping safety equal with production and other responsibilities. Be prepared to immediately respond in the event of calls for emergency assistance.
- Assist initiate a medical of sick or injured employees.
- Inform the HSES Supervisor immediately any reportable incident or notify HSES Manager immediately in the absence of HSES Coordinator and Supervisor.
- Observe work groups for "at risk" behaviors and unsafe conditions.
- Intervene and advise workers if found committing unsafe acts.
- Observe work groups for compliance with McDermott HSES Guidelines, procedures and local Safe Work Procedures.
- High standard of safe working practice, quality and productivity as well as compliance with Code of Business Conduct.
Desired/Preferred Qualifications :
Minimum 5 years’ experience in HSES.
Under graduated Degree.
Company Overview:
McDermott is a premier, fully-integrated provider of technology, engineering and construction solutions to the energy industry. For more than a century, customers have trusted McDermott to design and build end-to-end infrastructure and technology solutions—from the wellhead to the storage tank—to transport and transform oil and gas into the products the world needs today.
Primary Location: ID-Riau Islands-Batam
Job: HSES (HSES)
Employee Status: Contract
Schedule: Full-time
Job Posting: Apr 23, 2021, 10:33:34 AM
Apply lewat link berikut :
https://cbi.taleo.net/careersection/11/jobdetail.ftl?job=2101531&tz=GMT%2B08%3A00&tzname=Asia%2FShanghai
Job: HSES (HSES)
Employee Status: Contract
Schedule: Full-time
Job Posting: Apr 23, 2021, 10:33:34 AM
Apply lewat link berikut :
https://cbi.taleo.net/careersection/11/jobdetail.ftl?job=2101531&tz=GMT%2B08%3A00&tzname=Asia%2FShanghai
4.23.2021
Digibank Operations Manager - DBS Bank, Indonesia
Posted by
Gone Asia,
on
April 23, 2021
DBS, a leading financial services group headquartered in Singapore, operates across 18 markets. We are an Asia-centric commercial bank focused on harnessing the region’s long-term potential as the centre of economic gravity shifts eastwards to Asia. A frontrunner in digital transformation, we seek to deliver a new kind of banking that is so simple, seamless and invisible, that customers have more time to spend on the people or things they care about. At DBS, we are also a strong advocate of building a sustainable future. Working with partners, we empower people to live larger than themselves.
We create avenues that encourage our customers to live socially-conscious; establish platforms to help social entrepreneurs bring their ideas to life; and provide the next generation with opportunities to develop innovative solutions that address sustainability issues. We are distinct from local lenders or global players. As an Asian specialist and a leader in digital transformation, we have the reach and sophistication to outcompete local lenders, and deep Asian insights that distinguish us from global competitors.
We seek to intermediate trade and investment flows between Asia’s three key axes of growth – Southeast Asia, Greater China and South Asia – as well as participate in Asia’s growing affluence. Our key franchises are in Singapore, Hong Kong, China, Taiwan, India and Indonesia. In Singapore, we are a universal bank serving all customer segments, including the mass market through the DBS and POSB, also known as the “People’s Bank”. In our other markets, we focus on three lines of business:
- Corporate banking
- SME banking
- Wealth management.
Job Description
Digibank Operations Manager - (WD21707)
Group Technology and Operations drives the DBS’ digital transformation agenda to allow us to scale new heights and reimagine the future of banking. To thrive in the age of digital disruptions, we focus on innovative ways to scale our cloud-based technologies, utilise modern frameworks and deploy automation best-practices.
We’ve also built a data-driven culture to develop clear guardrails on data governance and make data more accessible securely. Looking further into the technology horizon, we are exploring key merging technologies such as 5G, Internet of things (IoT), blockchain, quantum computing and AR/VR that will able us drive better business outcomes and customer journey.
We’ve also built a data-driven culture to develop clear guardrails on data governance and make data more accessible securely. Looking further into the technology horizon, we are exploring key merging technologies such as 5G, Internet of things (IoT), blockchain, quantum computing and AR/VR that will able us drive better business outcomes and customer journey.
Responsibilitiess:
Operational Management
Deliver on Customer Center’s vision, mission, values and KPIs. To manage day-to-day Customer Centre performance service metrics and standards. Work closely with workforce management team to ensure effective resource planning and optimization to meet service level objectives. Manage teams and ensure that business processes are performed in accordance with bank’s policy, procedure and regulatory guidelines. Select, manage and evaluate staff performance to ensure operational success and effective cost management. To ensure accuracy and compliant in all areas. Manage customer’s feedback/complaints to ensure service recovery is performed in a timely and customer focused manner, followed up with proper coaching of staff. Work closely with Onboarding, Learning and Quality team to maintain the Centre’s certification standards. Overview multi skill, DTS and Social Media Team.
People Development & Engagement
Mentor, coach and develop direct and indirect reports for progression and encourage continued learning opportunities. Motivate and enable high performing and customer-centric teams. Prerogative to come up with initiatives/ campaigns to engage and encourage fun at work. Establish a positive work environment with a team orientated, well trained, productive and motivated work force. Ensure all direct reports adopt and adhere to good management practices in accordance with HR policies and procedures. Provide a strong commitment and support to implementation of key HR initiatives in alignment with strategic business plans.
Improvements & Innovation
Evaluate operational effectiveness regularly and identify opportunities for improvement.
Support/ lead process improvement initiatives.
Requirements:
Improvements & Innovation
Evaluate operational effectiveness regularly and identify opportunities for improvement.
Support/ lead process improvement initiatives.
Requirements:
- Min 6-8 years’ experience of leading a large team from a Contact Centre environment, preferably in a banking industry
- Strong experience in change management
- Hands on experience running a 24x7 Contact Centre operations.
- Familiar with WFM methodologies with strong analytical/statistical skills.
- Strong customer service experience.
- Good interpersonal skills with passion to deal with customers and staff.
- Ability to champion change and drive innovation culture.
- Good planning, problem solving and decision making skills.
- Ability to manage crisis and exercise good judgement.
- Proficient in MS Office
- Strong knowledge in Contact Centre operations, standards, measurements, and metrics
- Knowledge in banking products and industry certification standards such as COPC will be an added advantage
- Real-time floor management skills
- Project management skills
Job: Customer Service
Schedule: Regular
Employee Status:
Full-time
Schedule: Regular
Employee Status:
Full-time
Job Posting: Apr 21, 2021, 12:37:51 PM
Klik link dibawah untuk melanjutkan,
https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=WD21707&tz=GMT%2B08%3A00&tzname=Asia%2FShanghai
Klik link dibawah untuk melanjutkan,
https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=WD21707&tz=GMT%2B08%3A00&tzname=Asia%2FShanghai
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